Frequently asked
questions.

Starter, Premium, and Lifetime are one-time purchases for the digital material identified in the live catalog. Each trade also has a one-time Team (10 or 20 seats) seat license. The Quarterly subscription is the only recurring plan: it renews on the cadence shown by the live checkout and covers the subscribed playbook library while the billing system recognizes access. Review the Refunds and cancellation policy for the current management path.

Every trade playbook ships a trade-specific PDF of 30+ copy-paste prompts, 7 turn-key workflows, and step-by-step templates engineered for the daily moments of your trade — at the front desk, in the field, or on a callback. One-time tiers (Starter, Premium, Lifetime, Team) get the PDF on purchase. Quarterly subscribers get the same PDF on signup plus the materials included by the live catalog and hosted checkout.

One-time digital products and quarterly subscriptions are handled separately. Review the Refunds and cancellation policy for the current support route and baseline treatment; exact refund windows and business rules are pending legal review.

Every Team plan ships unique seat codes in the delivery email — one per seat, 10 / 20 / or 50 depending on the size you bought. Hand those codes to whichever teammates you roster this quarter, and reuse them when your team rotates. Codes aren’t tied to a single human, so a seat leaving with one tech can be reassigned to the next hire without contacting us.

Anywhere a browser runs. The playbooks are plain-English prompts you copy and paste into ChatGPT, Claude, or any other AI chat tool — so laptop, desktop, tablet, or phone all work the same way. There’s no native app to install and no proprietary tool to learn. If you can copy and paste into a chat box, you can run a workflow today.

Some workflows send the text you submit to the Polsia-managed AI or agent service so it can generate a draft, and forms receive the fields you submit for their stated purpose. Review the Privacy Policy for the current data flows. Do not enter customer lists, invoices, bids, patient records, confidential information, regulated data, or secrets.